FAQ's

📦 How long does delivery take?

We ship within the UK using Royal Mail Tracked. Orders typically arrive within 3–5 working days from dispatch.

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🇬🇧 Do you ship outside the UK?

At the moment, we ship within the UK only.

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🔁 Can I return my order?

Yes. You have 14 days from receiving your order to request a return. Items must be unused and in original condition. Please contact us before sending anything back.

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💔 What if my item arrives damaged?

If your order arrives damaged or faulty, please contact us within 48 hours with your order number and clear photos. We’ll resolve it as quickly as possible.

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📮 My parcel hasn’t arrived — what should I do?

Please allow up to 10 working days from dispatch. If it still hasn’t arrived, contact us and we’ll help investigate.

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